THE PLACE OF COMMUNICATION 1


Tolu was employed as Cashier Assistant, a position she looked forward to handling with delight and was excited to get to work. However, on her first day in the office, she found out, what she was told about her duties and responsibilities from HR was quite different from the reality on ground.
Downcast, disappointed, name it, Tolu couldn't hide her dissatisfaction with the job but because she needs the money, she had to stay.

How many Tolu's do we have in your organization? It's crucial that employees are adequately briefed on their responsibilities from the stage of induction.
The communication process should also entail clearly explaining the Company's Mission Statement, Vision Statement and Value Statement.

A little handbook that will be a constant reminder of what the Organization believes and practice is not out of place. Seeing Employees as Vision helpers is an added need to communicate clearly and in simple language what the Company wants to achieve, where management hope the Company will be in the next decade, and what we intend to do to achieve the Vision and Mission statements becomes our Value Statement.

It must also be stated from the onset the renumeration for each category of staff and the structure for Salary increase. Staffs need to also know the promotion process and what each person need to do to earn that promotion. No ambiguities.

As Rollo May puts it "Communication leads to Community, that is, to understanding, intimacy and mutual valuing" 

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